Q: Is your site secure?
A: Yes, our site is completely secure and features 128-bit SSL (Secure Socket Layer) encryption.  This ensures that your payment information is secure and safe.  No customer payment information is stored on our server. 

Q:  What are the ways I can pay for my order?
A: This site uses PayPal shopping cart system and all credit card payments are processed through PayPal’s secure server. If you already have a PayPal account you can use your existing account when you checkout.  However, it is not required that you have a PayPal account to use this site – as there is a non-PayPal method of credit card payment which is also completely secure.   Your credit card statement will show a charge from ‘SUPER KIDS’ for any purchases made through this website.

Q:  How long will it take my order to arrive?
A:  Orders typically take 1 to 2 days to process.  At check-out, you can use choose from several shipping options, depending on how soon you need your order.   All purchases are processed through the United States postal service – and adhere to the associated timelines.

Q:  What if I have a question about my order?
A:  We are here to answer any of your questions.  One of our knowledgeable sales people is available from Monday-Saturday from 10:00AM through 9:00PM, and on Sundays from 12:00PM through 6:00PM.   In Maryland, we can be reached at (410) 597-8181 or nationwide at (866) 900-9672.  Of course, you can also contact us by sending us an email.

Q:  I am not sure of my child’s size?
A:  The right fit is everything.  And since we carry a wide variety of brands and styles, we are pleased to offer our customers this helpful size guide. 

Q:  What are your store locations and hours?
A:  Our physical store is located within the Security Square Mall in Baltimore, Maryland.  Our address is 6901 Security Blvd., Baltimore, Maryland 21244.  Our phone number is (410) 597-8181, or toll free (866)900-9672.  Our store hours are Monday-Saturday, 10:00AM through 9:00PM, and Sunday 12:00PM through 6:00PM. 

Q:  How can I get a copy of your store catalogue?
A:  We are pleased to offer our customers a comprehensive catalogue featuring all of our items.